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Experienced Production Field Copier/Printer TechnicianOffice location: Fayetteville, Arkansas servic... Experienced Production Field Copier/Printer TechnicianOffice location: Fayetteville, Arkansas servicing the Northwest Arkansas regionThe OpportunityAAA Business Systems, Inc. is a growing office technology leader in Arkansas seeking an Experienced Production Field Copier/Printer Technician to join our growing service team in Northwest Arkansas. If you have hands-on experience servicing high-volume multifunctional copiers/printers and enjoy working independently in the field, we want to hear from you!Key Responsibilities Provides quality service to a variety of office technology manufactured equipment including Ricoh, Sharp, Plockmatic, GBC & Fiery productsDiagnoses, repairs, and maintains production-level copiers, digital presses, and heavy-duty finishing units (i.e. booklet makers, inserters, etc.  Performs scheduled preventative maintenance to ensure equipment runs at peak manufacturer specificationsTroubleshoots mechanical, electrical, and Fiery controller issuesMaintains accurate parts inventory, manages service calls efficiently, and hit targeted response times and first-call resolution ratesAccurately documents service calls and manages assigned parts inventoryProvides exceptional on-site customer service and communication plus operator training on high-volume production hardware The CompanyAAA Business Systems Inc. is the most unique office technology leader in the industry who can service their customers with all of their business needs. Since 1979, we have been assisting clients in Arkansas, Oklahoma, and Missouri to lower their overall operating expenses, become more efficient, and create better experience for their clients and staff. We have local offices in Fayetteville, Little Rock and Van Buren, Arkansas.Benefits Paid on-the-job training and mentorshipBecome part of a dynamic team where hard work is recognized and input is valuedBecome part of an office technology industry leader in Arkansas, Oklahoma and MissouriOpportunity to make a difference in how clients do business dailyFun, casual work environment, competitive compensation and comprehensive benefit plan including health, dental, life, vision, PTO, paid holidays, short-and-long term disability, 401(k), and 401(k) matching, and more.  Ideal Candidate High school diploma or GED (Technical degree or Vocational certification preferred)Minimum 2-3 years’ hands-on experience servicing digital office equipmentStrong basic IT and computer networking knowledge is preferred with basic Microsoft office proficiencyMust maintain valid driver’s license, acceptable driving record, and willingness to work unscheduled hours or attend to customer emergencies after hoursPhysical endurance: time on feet, bending, pushing/pulling, squatting, stooping, and moving about within office / customers’ office(s), moving/lifting heavy equipment up to 50 lbs.Working in the field and communicating with customers in their offices dailyExcellent communication skills, ability to learn & problem solve and hands-on troubleshooting abilityTeam oriented, professional appearance and demeanor Preferred requirements include 5+ years digital hands-on copier training and/or experience repairing and servicing digital office technology equipment (preferably Ricoh & Sharp)Associate degree in Electronics, Electronic Engineering or similar field; Technical training certificates such as Network+, CompTIA+, or equivalent hands-on technical experience