Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional cu... Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional customer support and satisfaction.Key Duties:Develop and implement customer service policies and procedures.Monitor team performance and provide coaching.Resolve escalated customer issues and complaints.Analyze customer feedback to improve services.
Explore Customer Service Manager jobs in the USA
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Date Posted
Miami, FL
temporary,
part-time, full-time
$25 -
$40
per hour
created 2 months ago
Boston, MA
temporary,
part-time, full-time
$28 -
$38
per hour
Job Overview: The Customer Service Manager leads a team of representatives to deliver excellent cust... Job Overview: The Customer Service Manager leads a team of representatives to deliver excellent customer experiences and resolve issues efficiently.Main Responsibilities:Train, mentor, and oversee customer service staff.Develop and implement customer service policies and standards.Monitor team performance and handle escalated issues.Collaborate with other departments to enhance service quality.
created 2 months ago