Customer Service Manager in Miami, Fl, Fl
Miami, FL
temporary,
part-time, full-time
$25 -
$40
per hour
Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional customer support and satisfaction.
Key Duties:
- Develop and implement customer service policies and procedures.
- Monitor team performance and provide coaching.
- Resolve escalated customer issues and complaints.
- Analyze customer feedback to improve services.