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Customer Service Manager in Boston, Ma, Ma

Boston, MA
temporary, part-time, full-time
$28 - $38 per hour

Job Overview: The Customer Service Manager leads a team of representatives to deliver excellent customer experiences and resolve issues efficiently.

Main Responsibilities:

  • Train, mentor, and oversee customer service staff.
  • Develop and implement customer service policies and standards.
  • Monitor team performance and handle escalated issues.
  • Collaborate with other departments to enhance service quality.

created 7 months ago

This job posting has expired and is no longer accepting applications. Check out similar jobs below.