Role Overview: The Customer Support Specialist resolves customer inquiries and provides support to e... Role Overview: The Customer Support Specialist resolves customer inquiries and provides support to ensure high levels of satisfaction.Main Tasks:Respond to customer questions via phone, email, or chat.Provide technical assistance and troubleshooting support.Maintain records of customer interactions and solutions.Collaborate with teams to improve customer service processes.
Explore jobs in the USA
Returned 6 jobs
Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional cu... Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional customer support and satisfaction.Key Duties:Develop and implement customer service policies and procedures.Monitor team performance and provide coaching.Resolve escalated customer issues and complaints.Analyze customer feedback to improve services.
Job Overview: The Customer Service Manager leads a team of representatives to deliver excellent cust... Job Overview: The Customer Service Manager leads a team of representatives to deliver excellent customer experiences and resolve issues efficiently.Main Responsibilities:Train, mentor, and oversee customer service staff.Develop and implement customer service policies and standards.Monitor team performance and handle escalated issues.Collaborate with other departments to enhance service quality.
Job Overview: The Customer Success Manager ensures client satisfaction and retention by delivering e... Job Overview: The Customer Success Manager ensures client satisfaction and retention by delivering exceptional service and tailored solutions.Main Responsibilities:Act as the primary point of contact for assigned clients.Monitor customer health metrics and identify upsell opportunities.Provide training and onboarding support to new customers.Collaborate with internal teams to resolve customer issues promptly.
Position Overview: The Customer Support Specialist resolves customer issues, answers inquiries, and... Position Overview: The Customer Support Specialist resolves customer issues, answers inquiries, and ensures a positive customer experience.Key Duties:Handle customer queries through phone, email, and chat.Document and track customer interactions.Assist with troubleshooting product and service issues.Collaborate with internal teams to improve customer satisfaction.
Position Overview: The Customer Service Representative addresses customer inquiries, resolves issues... Position Overview: The Customer Service Representative addresses customer inquiries, resolves issues, and provides information about products and services to ensure customer satisfaction.Essential Functions:Respond to customer calls and emails promptly.Document customer interactions and feedback.Provide product information and troubleshoot issues.Escalate complex cases to appropriate departments.