A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its... A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its team. The Concierge will play a key role in enhancing the guest experience, providing personalized assistance, and ensuring guests feel welcome and valued. This role is ideal for someone with a background in hospitality, strong organizational skills, and a passion for delivering exceptional customer service.ResponsibilitiesWelcome guests and residents warmly and ensure their needs are met.Assist guests with various requests, such as restaurant reservations, transportation, and event recommendations.Provide detailed information about the property’s amenities and services.Coordinate with other departments to fulfill guest requests and resolve issues promptly.Maintain an organized, professional front desk environment.Manage guest inquiries, answer calls, and respond to emails as needed.Maintain a database of local attractions, restaurants, and services for recommendations.QualificationsHigh school diploma or equivalent; hospitality or related field experience preferred.Previous experience in a concierge, front desk, or customer service role.Excellent communication and interpersonal skills.Ability to multitask and handle various responsibilities in a fast-paced environment.
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Miami, FL
permanent,
full-time
$35,000 -
$50,000
per annum
created 4 weeks ago