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CUSTOMER ACCOUNT SPECIALISTLocation: Lubbock, TX Pay: $22-$32/hour, DOE Schedule: Full-Time | Monday... CUSTOMER ACCOUNT SPECIALISTLocation: Lubbock, TX Pay: $22-$32/hour, DOE Schedule: Full-Time | Monday-FridaySnelling is recruiting a Customer Account Specialist for a well-established Lubbock company. This position is ideal for an experienced customer service, account management, inside sales support, or project coordination professional who enjoys building customer relationships while managing quotes, orders, projects, and deadlines.The Customer Account Specialist will serve as a primary point of contact for assigned business accounts and work closely with customers, sales, manufacturing, suppliers, and internal teams to ensure projects and customer requirements are handled accurately and efficiently.RESPONSIBILITIES Serve as a primary point of contact for assigned customer accounts.Manage customer communication, questions, project updates, and issue resolution.Review customer orders, RFQs, blueprints, material requirements, technical specifications, and project deliverables.Prepare and coordinate customer quotes with a focus on accuracy and timely turnaround.Assist with contracts, renewals, pricing updates, and new or existing projects.Coordinate with sales, manufacturing, suppliers, and internal teams to meet customer requirements.Monitor project status and proactively identify potential issues, delays, or opportunities.Communicate customer specifications and expectations to appropriate departments.Coordinate project timelines, deliverables, meetings, and status updates.Maintain accurate account and project information while providing regular updates to management.Build strong customer relationships that support repeat business and future growth. QUALIFICATIONS 2-5 years of related customer service, account management, inside sales, or project coordination experience preferred.Manufacturing, industrial, fabrication, machining, metals, or other technical industry experience is a plus.High school diploma required; college degree preferred.Strong Microsoft Outlook and Excel skills.Excellent written and verbal communication skills.Strong organization, time management, and attention to detail.Ability to manage multiple accounts, projects, and deadlines simultaneously.Strong problem-solving skills and ability to work with minimal supervision.Comfortable reviewing technical information, specifications, and basic mathematical calculations. BENEFITS Employer-paid employee medical coverage under the HMO planEmployer-paid employee vision insuranceDental insuranceEmployer-paid short-term disabilityEmployer-paid $15,000 basic life insurance401(k) with 100% employer match up to 4%Paid time off beginning on the first day of employmentPaid holidaysAdditional voluntary insurance and benefit options  ABOUT SNELLINGLocally owned and operated here in Lubbock since 1967, our Snelling team has been matching exceptional people with exceptional job opportunities for over 55 years. Our local Staffing Team has over 200 years of combined staffing experience here in Lubbock alone. Whether you're searching for your next opportunity or looking for qualified talent, trust the staffing and recruiting experts at Snelling to help you achieve more.AWARDS AND RECOGNITIONBusinessRate-Best of 2026® – Best Employment Agency in Lubbock Lubbock Avalanche-Journal Best of Lubbock® – WINNER/Best Employment Agency (2018-2026) Best of Staffing® Client Satisfaction Diamond Award (2013-2025) Largest Staffing Firm in the US (2025) – SIA Staffing Industry Analysts Best Professional Search Firms – Forbes 2025 Best Temporary Staffing Firms – Forbes 2025