Explore jobs in the USA

A luxury hotel in Orlando, Florida, is seeking a courteous and detail-oriented Order Taker to join i... A luxury hotel in Orlando, Florida, is seeking a courteous and detail-oriented Order Taker to join its Room Service team. The Order Taker will be responsible for receiving guest food and beverage orders, accurately processing requests, and coordinating timely delivery with the room service team. This role is ideal for someone who enjoys working in hospitality, has strong communication skills, and is committed to delivering exceptional guest experiences.ResponsibilitiesAnswer room service calls in a friendly, professional manner.Accurately take guest food and beverage orders, ensuring all details are recorded.Coordinate with kitchen and room service staff to ensure timely and accurate delivery of orders.Respond to guest inquiries about menu items, dietary restrictions, and special requests.Provide guests with information about hotel amenities and services as needed.Handle guest complaints or issues with professionalism and promptly escalate to a supervisor if necessary.QualificationsHigh school diploma or equivalent.Prior experience in customer service or hospitality is preferred but not required.Strong verbal communication skills and attention to detail.Ability to work in a fast-paced environment and handle multiple orders simultaneously.Friendly and positive demeanor with a commitment to guest satisfaction.Flexibility to work various shifts, including weekends and holidays.BenefitsCompetitive hourly wage of $15 - $18 per hour.

A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its... A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its team. The Concierge will play a key role in enhancing the guest experience, providing personalized assistance, and ensuring guests feel welcome and valued. This role is ideal for someone with a background in hospitality, strong organizational skills, and a passion for delivering exceptional customer service.ResponsibilitiesWelcome guests and residents warmly and ensure their needs are met.Assist guests with various requests, such as restaurant reservations, transportation, and event recommendations.Provide detailed information about the property’s amenities and services.Coordinate with other departments to fulfill guest requests and resolve issues promptly.Maintain an organized, professional front desk environment.Manage guest inquiries, answer calls, and respond to emails as needed.Maintain a database of local attractions, restaurants, and services for recommendations.QualificationsHigh school diploma or equivalent; hospitality or related field experience preferred.Previous experience in a concierge, front desk, or customer service role.Excellent communication and interpersonal skills.Ability to multitask and handle various responsibilities in a fast-paced environment.