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Role Overview: The Customer Support Specialist resolves customer inquiries and provides support to e... Role Overview: The Customer Support Specialist resolves customer inquiries and provides support to ensure high levels of satisfaction.Main Tasks:Respond to customer questions via phone, email, or chat.Provide technical assistance and troubleshooting support.Maintain records of customer interactions and solutions.Collaborate with teams to improve customer service processes.

Job Overview: The Customer Success Manager ensures client satisfaction and retention by delivering e... Job Overview: The Customer Success Manager ensures client satisfaction and retention by delivering exceptional service and tailored solutions.Main Responsibilities:Act as the primary point of contact for assigned clients.Monitor customer health metrics and identify upsell opportunities.Provide training and onboarding support to new customers.Collaborate with internal teams to resolve customer issues promptly.