Lead Management Representative in Grand Rapids, Mi

Lead Management Representative - $75,000 - $85,000 - Grand Rapids, MI

Are you a confident salesperson who thrives on getting in front of customers and closing deals others have missed? Do you enjoy turning warm opportunities into sales by building trust face-to-face with homeowners?

The Role
Montell Construction is seeking a Lead Management Representative to support our growing sales team. This role focuses on following up on previously run appointments that did not result in a sale, giving you a second opportunity to re-engage homeowners and win their business.

This is not just a phone-based role. You will reconnect with homeowners, rebuild interest, and then get back out into the field to meet them in person and secure the sale. It’s a fantastic opportunity for a driven salesperson who knows how to revive opportunities and close.

Key Responsibilities

• Follow up on “Pitch and Miss” sales appointments
• Re-engage homeowners and uncover renewed interest
• Schedule and attend in-home consultations to present and close
• Build strong relationships and trust with homeowners face-to-face
• Maintain accurate records of outreach and outcomes
• Work closely with the sales team to maximise every opportunity

About Our Company

Montell Construction is a leading exterior home improvement company specializing in roofing, windows, siding, decking, and sunrooms. We are known for quality craftsmanship and a strong customer experience. Our team is driven, supportive, and focused on growth.

The Benefits

• Health, dental, and life insurance
• Full-time, stable position
• Supportive, high-energy team environment
• Clear opportunities for progression within the company

The Person

• Proven track record in sales, ideally in a face-to-face or in-home sales environment
• Confident presenting and closing deals in person
• Strong follow-up skills with the ability to revive lost opportunities
• Excellent communication and relationship-building skills
• Self-motivated, target-driven, and resilient
• Organised and able to manage your own pipeline effectively

What’s next?

Apply today and take the next step in building a rewarding career with Montell Construction.