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Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional cu... Role Overview: The Customer Service Manager leads a team of representatives, ensuring exceptional customer support and satisfaction.Key Duties:Develop and implement customer service policies and procedures.Monitor team performance and provide coaching.Resolve escalated customer issues and complaints.Analyze customer feedback to improve services.

A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its... A luxury property in Miami, Florida, is looking for a professional, personable Concierge to join its team. The Concierge will play a key role in enhancing the guest experience, providing personalized assistance, and ensuring guests feel welcome and valued. This role is ideal for someone with a background in hospitality, strong organizational skills, and a passion for delivering exceptional customer service.ResponsibilitiesWelcome guests and residents warmly and ensure their needs are met.Assist guests with various requests, such as restaurant reservations, transportation, and event recommendations.Provide detailed information about the property’s amenities and services.Coordinate with other departments to fulfill guest requests and resolve issues promptly.Maintain an organized, professional front desk environment.Manage guest inquiries, answer calls, and respond to emails as needed.Maintain a database of local attractions, restaurants, and services for recommendations.QualificationsHigh school diploma or equivalent; hospitality or related field experience preferred.Previous experience in a concierge, front desk, or customer service role.Excellent communication and interpersonal skills.Ability to multitask and handle various responsibilities in a fast-paced environment.

Position Overview: The Hotel Manager oversees daily operations, ensuring exceptional guest experienc... Position Overview: The Hotel Manager oversees daily operations, ensuring exceptional guest experiences and efficient management of resources.Main Tasks:Manage staff recruitment, training, and scheduling.Oversee guest services to ensure satisfaction and address complaints.Monitor budgets and financial performance.Ensure compliance with health and safety regulations.

Role Overview: The HR Generalist manages HR operations, ensuring smooth workforce management and com... Role Overview: The HR Generalist manages HR operations, ensuring smooth workforce management and compliance with labor laws.Core Duties:Coordinate recruitment, onboarding, and training processes.Administer payroll and benefits programs.Provide guidance to employees on HR policies and procedures.Handle employee relations and conflict resolution.

Role Overview: The HR Manager oversees all aspects of human resources practices and processes, foste... Role Overview: The HR Manager oversees all aspects of human resources practices and processes, fostering a positive workplace environment.Key Responsibilities:Manage recruitment and selection processes.Develop and implement HR policies and procedures.Handle employee relations and resolve conflicts.Ensure compliance with labor laws and regulations.

Position Overview: The Customer Service Representative addresses customer inquiries, resolves issues... Position Overview: The Customer Service Representative addresses customer inquiries, resolves issues, and provides information about products and services to ensure customer satisfaction.Essential Functions:Respond to customer calls and emails promptly.Document customer interactions and feedback.Provide product information and troubleshoot issues.Escalate complex cases to appropriate departments.